Privacy Policy for SoulMentor Lead

Effective Date: January 1, 2025

Welcome to SoulMentor Lead. We are committed to protecting your personal data and maintaining your trust as you explore soulful leadership mentoring services on our website.

1. Information We Collect

We collect information you provide directly when you register, complete forms, or communicate with us. This may include your name, email address, phone number, professional background, and any other details you choose to share. Additionally, we gather technical data automatically when you visit our site, such as IP address, browser type, and pages viewed, to improve your experience.

2. How We Use Your Information

Your personal data is used to deliver mentoring services, respond to inquiries, schedule sessions, send newsletters or updates you request, and personalize your interactions. We may also use aggregated data to analyze site usage and enhance our offerings.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your device, remember your preferences, and understand how you interact with our site. Types of cookies we employ include:

• Essential cookies: Required for core site functionality.
• Performance cookies: Help us analyze site performance and user behavior.
• Functionality cookies: Remember preferences and provide enhanced features.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect site functionality.

4. GDPR Rights

SoulMentor Lead, located at 301 Front Street West, Toronto, ON M5V 2T6, Canada, is the data controller responsible for your personal information. If you are in the European Economic Area (EEA), you have the following rights:

• Right of access: Request a copy of your personal data.
• Right of rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your data under certain conditions.
• Right to restrict processing: Limit how your data is processed.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, please contact us via our contact form. We will respond within one month of your request.

5. Data Sharing

We do not share personal data with third parties except in the following situations:

• With service providers who assist us in delivering mentoring services and who are bound by confidentiality obligations.
• If required by law or to protect legal rights.

6. Data Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We retain personal data only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.

7. International Transfers

Your personal data may be processed in Canada or other jurisdictions where our service providers are located. We ensure appropriate safeguards are in place to protect your information.

8. Contact Information

Business Name: SoulMentor Lead

Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada

Phone: +14168199499

Business ID: 683190949

For any questions or to submit requests regarding your personal data, please reach out through our contact form.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version on this page with the updated effective date.

10. Consent

By using our website, you consent to the terms of this Privacy Policy and our collection, use, and sharing of your personal data as described above.